At PUSH Industries, we proudly stand behind our products and our customers. We offer a 1-year limited warranty for all PUSH products, and a 90-day warranty for all PUSH services. All warranties are for the original purchaser only and are non-transferable. Please read below for more details.
The following are not covered by warranty:
To begin the warranty process, please review the information above to determine if your product/service fits the warranty criteria. If you determine that your product/service may be subject to a warranty claim, you can complete our warranty claim form located here to begin the process. You must get a return authorization (RA) number before returning any product. Please note that all service items (and some products) will require visual inspection at our facility before a warranty claim can be processed.
Freight damage: If your product has been damaged during shipping, please submit a shipping claim within 3 business days of receiving the product. Digital photos are required to document damage to the packaging and product. Once you receive an RA number, returns must be made to PUSH Industries within 30 days of delivery. To submit a return or exchange, simply email us at firstname.lastname@example.org. Upon authorization, we will send you an RA number and return shipping information based on your location. You must get an RA number before returning any product.